When the Outlook Address Book service has already been added and the option to select the Contacts folder as an Outlook Address Book is still disabled and greyed out, it means that the Outlook Address Book service is corrupted. Your default Contacts folder should already be selected and is not removable. You should now be able to select Contacts by using the Address Book. To do so right click the Contacts folder and choose Properties-> tab Outlook Address Book-> select option Show this folder as an e-mail Address Book. If the Outlook Address Book service is added into the profile you can make any Contacts folder (so even the additional ones you may have made yourself already) show in the Address Book. Make sure that the Contacts folder is marked as an Outlook Address Book Press OK and close and restart Outlook.You’ll be prompted that you must close and restart Outlook for changes to take effect.Choose “Outlook Address Book” and click Next.Select “Additional Address Books” and click Next.
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